@rilakkuma8503
I would check if the printer IP reachable from the users PC (ping) if it’s reachable I would check if the drivers are still there, if so I would restart the pc then check if it’s still not working I would install the drivers again. However if the user was unable to ping the printer ip then I would check more from network side.
@ADHDCustomerservice
Remote in, take a screenshot of the error> attach to ticket> attach nearest KB found related to the issue> perform troubleshooting> Printing spooler check> Windows> Printers&Scanners> Default printer> test. Reboot printer> test> check if pape is jammed in the printer> check if paper size is correct> check ink levels check check hire me!!
@danwell1432
How’s the help desk job life? I have my A+ certs and I heard entry levels jobs like help desk is the way to go.
@maryseema800
Can u do a video showing us how you fixed that problem
@jasmines.6325
How can people put back the Lubna Zaidi deleted videos( once she's safe and her life isn't in danger of course)
@TheChad24m
I would check if the ping is reachable and then further check their IP address and maybe flush IP address and get a new one from dhcp. If not then …… restart device and repeat maybe
@yaredghost5021
Unplug n plug?
@boostoshi
Vague. Would have to investigate to see what the errors are and act accordingly.
@dorathy_a
Can bcom can work on this
@juiceytech