@beachdays561
S - silence T - terrified expression A - accelerate breathing R - release gas
@7kortos7
how am i supposed to come up with a lie like that on the spot!
@zolove_
Another way to answer thid question if you cant think if a story to tell at all you can say something like "While i cant think of a spesific instance i know i would respond in this way if that situation came up"
@Gamatech123
I loathe with a searing passion that so many companies would rather bend over and encourage disrespect from customers by yielding like that....
@InfoLunix
STAR = Situation, Task, Action, Result.
@WellLairyDrift
I know this is not the point of your vid but I hate that the default strategy in customer service is to reward bad behaviour. Working retail is hard enough without adding a hole customers.
@bartsanders1553
H - Have snacks to share I - Insist they try some R - Reject their polite declination E - Eradicate any resistance D - Drive the snacks down their throat
@richb1576
Unexpected interview question. I distract them with a cookie. Cookies always work
@Firegen1
Good STAR. You can take four life experiences in work and make about 16 scenarios. It should be the only way to answer interview questions but people aren't taught it. Thanks for your good work
@Misseggy24
My problem is that I literally can’t remember a single instance where something bad has happened at work and I resolved it (even though I know it happens all the time, I just don’t retain those memories because they were stressful, bad experiences?)
@wordwoman9900
My entire job is just deescalating all day long (I work in a pharmacy, people get heated) to the point where I couldn't isolate a single incident to describe, much less one that really showcases my skills at dealing with difficult patients. I ended up fumbling and finally managed to pull out the most recent possible incident, which was minor and didn't really allow me to showcase my skillset all that well, I don't think. And THIS is why we prepare.
@blackberrymusicstudios
Once I had an interview where I had to come up with a scenario on the spot. I asked if I could have a few seconds to think of a specific moment to talk about and they were happy to give ne a few seconds. Said a great story after that, it went well.
@SmilyLily1996
I was once asked if I had a difficult relationship with my boss because the job performance letter I got was like one little word shy of perfect. I don't remember exactly how I answered, but I think I said that that was indeed a point of conflict, because I missed constructive criticism during my time there(I was a trainee, so expected to still be learning) that would help me learn, which was basically the truth. In my experience, you don't have to say everything was perfect at your previous job, but you also shouldn't just complain. Pick out some things to say that didn't go well and explain why those things are important to you. So me, generally feedback of both positive nature and constructive criticism is important. Only praise doesn't help as no one is perfect. Only criticism and you start having self doubt. At my latest interview, that landed me my current job, I was told with a slight chuckle, that I answered the questions quite well. I didn't complain about my then current job, but they still got the idea that there were a lot of problems. Basic advice overall. Be honest, without being negative, meaning that you don't put yourself or previous employers down.
@Ghostion12
“How to answer unexpected questions” Proceeds to simply answer the question 🤣
@melissalayton213
I was asked how I would respond to two of my colleagues having an argument. Still not sure exactly how to answer that the best way.
@KittieDalion
That "how do you handle difficult clients" or whatever is a very tricky question but i also dont explain an actual situation because i have ADHD and can get too caught up in the "story" im telling so i usually just tell them general things like: with difficult clients i haveto remember that they may just be having a bad day or may feel as if they are not being heard adequately so i usually let them say their piece and then follow up in an empathic and calming nature. This allows my client to recognize that i hear what they're saying and o genuinely feel for them (which i actually do. Im not lying). And that usually gets their goat ❤ Also the career field i am in and going into now requires a lot of gentle behavior with clients so thats a big plus. I think you have to put yourself in the shoes of others when answering difficult questions during an interview.
@LB-uo7xy
Basically when your employer asks you unfair outdated questions that somehow stuck since the 1910s. And even back then people had to lie and invent stuff.
@Neila1301
This sounds like such a smart and confident solution but in most of such jobs, giving a free item to a customer without your manger knowing would get you in even more trouble and wouldn’t make a good impression during a job interview. Well, at least in Europe maybe…
@jonttopia
This isn't really how to answer unexpected questions in the moment, this is more how to prepare answers for expected questions
@AdviceWithErin