In this touching clip from Episode 516 of the Lean Blog Interviews podcast, Jenn Christison recalls a powerful moment during her early days working in healthcare—witnessing a toddler's first steps while conducting a time observation. Jenn reflects on how this experience deepened her understanding of the impact Lean improvement work can have, not just on processes, but on the lives of patients and families. Watch the full interview here:    • Jenn Christison: Lessons in Even Better Le...